[email protected] 66 Station Road, Petersfield, GU32 3ET 01730 263092

Practice Complaints Procedure – Information For Patients

The Policy

If you have a complaint or concern about the service you have received from the dentist or any of the staff working in this practice, please let us know. We operate a practice complaints procedure. Our complaint system adheres to national criteria.

  • Please ask reception for a copy of our complaints policy
  • Please place your concern in writing to; Nikki Jones, Practice Manager or Adam Jones, Practice Owner

Sixty Six Dental. 66 Station Road, Petersfield, Hampshire. GU32 3ET

We shall acknowledge your complaint within 2 workings days.

We will aim to investigate your complaint within 10 working days.

If you are still not satisfied once we have dealt with your complaint, then you can contact the Dental Complaints Service on dcs.gdc-uk.org

Complaining on Behalf of Someone Else

Please note that we keep strictly to the rules of confidentiality. If you are complaining on behalf of someone else, we have to know that you have the permission to do so. A letter signed by the person concerned will be needed, unless they are incapable of providing this because of physical or mental illness or are a child under 16 years.

Our Commitment

At Sixty Six Dental we are committed to exceeding our patient’s expectations by providing an unparalleled level of service that meets the needs of you and your family. Come and be the most important part of our team!

Our Privacy Policy

Our privacy policy sets out how Sixty Six Dental uses and protects any information that you give us when you use this website. Please view the full Privacy Policy for more information.

Dental Emergency

If you have a dental emergency, we are here to help you.

We are pleased to partner with the 247dentist for our out of hours service. If you need emergency advice or treatment when the Practice is closed, you can contact 247dentist.

For more information, please see our Dental Emergency page.