Cancellations and Missed Appointments – Information For Patients

Sixty Six Dental Practice

If you are unable to keep your appointment for any reason, please give us at least 1 working days notice. This allows us to offer the time to someone else who may need it. Less than 1 working day notice will be termed a "short notice cancellation".

When people miss appointments or cancel at short notice, we lose clinical time which increases our costs and therefore our charges. We do not think that this is fair on the vast majority of our patients who do keep their appointments. To try and keep this to a minimum, we charge £5 per 5 minutes of clinical time lost for a missed appointment or short notice cancellation. This fee is not intended to cover our costs, but to act as a deterrent.

When a patient has missed or cancelled at short notice, they will be informed of the fee by telephone, post or email and this will be added to the cost of their next appointment. If we are able to give the appointment time to another patient then there will not be a charge.

If a patient arrives late for an appointment we will try to fit them in around other patients at that time. When arriving more than 10 minutes late, it is unlikely that we can do this and a missed appointment charge may be made.

We understand that life doesn't always run smoothly and there may be exceptional circumstances where you cannot give notice. Please let reception know when this has happened and the fee may be waived at our discretion.

Details

Published: 18 April 2013

We have included the following links to websites that we hope you will find of interest:

General Dental Council

BDA (British Dental Association)

Professional association and trade union for dentists in the United Kingdom. 
www.bda.org

British Dental Health Foundation

Independent charity dedicated to improving oral health - in the UK and around the world.
www.dentalhealth.org

Colgate Official UK Home

Oral care products
www.colgate.co.uk

Aquafresh

DENTSPLY Implants

Details

Published: 09 April 2013

• Fewer dental visits
• Fewer fillings
• Less toothache or tooth loss
• Less cost

• More choices
• More knowledge
• And ultimately a brighter smile!

Our commitment to you

• To treat you with respect and courtesy.
• To take the time to listen to your fears, needs and desires and give you
• explanations and solutions designed to meet your needs.
• Provide the highest quality of dental care and keep you informed of the
• latest techniques and use the best materials and equipment available.
• To carry out your dental treatment in a safe environment and follow the
• latest cross infection guidelines. Your safety is our primary concern.
• To formulate a treatment plan which best meets your requirements and to
• discuss with you all the implications, and alternatives.
• If you are happy with your visit then we would appreciate it if you would tell others about the service we offer.
• If you are unhappy with your visit please tell us so we can endeavour to put matters right.

Details

Published: 14 January 2013

See below to find the location of Sixty Six Dental practice in Petersfield.

Details

Published: 10 January 2013