Practice Complaints Procedure – Information For Patients

Sixty Six Dental Practice

If you have a complaint or concern about the service you have received from the dentist or any of the staff working in this practice, please let us know. We operate a practice complaints procedure. Our complaint system adheres to national criteria. 

• Please ask reception for a copy of our complaints policy
• Please place your concern in writing to;
  Mrs. Nicky Curry and Dr Adam Jones
  Sixty Six Dental
  66 Station Road
  Petersfield
  GU32 3ET

We shall acknowledge your complaint within 2 workings days.

We will aim to investigate your complaint within 10 working days.

If you are still not satisfied once we have dealt with your complaint, then you can contact the Dental Complaints Service on dcs.gdc-uk.org

Complaining on Behalf of Someone Else

Please note that we keep strictly to the rules of confidentiality. If you are complaining on behalf of someone else, we have to know that you have the permission to do so. A note signed by the person concerned will be needed, unless that are incapable of providing this because of physical or mental illness or are a child under 16 years.